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What's the best AI tool for customer support?

My friend that sells gadgets online was complaining last night how his whatsapp never rests. It was all the same questions from morning till night. They are about the price, delivery, warranty, location, discount. it’s tiring honestly. I told him about AI chat systems that reply automatically and even take orders while you sleep. For small businesses, that kind of thing can change everything. But with many tools available now, picking the right one is the real stress.
 
AI is playing a key role in reshaping customer service, where it is not just responding to customer queries but also increasingly rearranging the complete support workflow underlying customer support.
 
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